Meet Us At

25 Joycedale St, Markham ON L3S 3G9, Canada

Email Us At

fernwy@graceofficesupplies.com

Contact Us At

+(1)647 3478899

GRACE OFFICE

Terms of Service

Effective Date: June 29, 2026

Welcome to GRACE OFFICE SUPPLIES LTD.

Please read these Terms of Service carefully before accessing or using our website. This document contains critical legal information regarding your rights, obligations, limitations, and exclusions.

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“Client”, “User”, “You”), and GRACE OFFICE SUPPLIES LTD. (“Company”, “We”, “Us”, “Our”), concerning your access to and use of the website graceofficesupplies.com (“Website”) as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.

Our corporate headquarters is located at 25 Joycedale St, Markham ON L3S 3G9, Canada. You can contact our team by email at fernwy@graceofficesupplies.com or by telephone at +(1)647 3478899.

By visiting our website, browsing our catalog, or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms, conditions, policies, and notices referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, corporate accounts, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you are expressly prohibited from accessing the website or using any of our services. Any new features, products, tools, or services added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – Online Store Eligibility and Security

By agreeing to these Terms of Service, you represent and warrant that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state or province of residence and you have given us your express consent to allow any of your minor dependents to use this site.

1.1 Lawful Purpose

You may not use our office supplies, furniture, or any other products for any illegal, illicit, or unauthorized purpose. You may not, in the use of the Service, violate any laws in your local jurisdiction, provincial jurisdiction, or international law, including but not limited to intellectual property, trademark, and copyright laws.

1.2 System Integrity and Prohibitions

You must not transmit, upload, or introduce any worms, viruses, malware, trojan horses, ransomware, or any computer code of a destructive, malicious, or disruptive nature. A breach, violation, or suspected compromise of any of these security terms will result in an immediate termination of your access to our Services, the cancellation of pending orders, and potential reporting to law enforcement authorities.

Section 2 – General Conditions and Right of Refusal

We reserve the right to refuse service, terminate accounts, remove content, or deny access to the Website to anyone, for any reason, at any time, at our sole and absolute discretion.

2.1 Technical Data Transmission

You understand, acknowledge, and agree that your content and personal data (excluding credit card and financial payment information) may be transferred unencrypted and involve:

  1. Transmissions over various public and private electronic networks.
  2. Changes to conform, adjust, and adapt to technical requirements of connecting networks, devices, or regulatory protocols.

Credit card and billing information is always strictly encrypted during transfer over secure networks using industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocols.

2.2 Commercial Restrictions

You agree not to reproduce, duplicate, copy, sell, resell, distribute, license, reverse engineer, or exploit any portion of the Service, use of the Service, access to the Service, or any contact information on the website through which the service is provided, without express prior written permission from an authorized corporate officer of GRACE OFFICE SUPPLIES LTD.

The headings and section titles used in this agreement are included for convenience of reading only and will not limit, expand, or otherwise affect the legal interpretation of these Terms.

Section 3 – Information Accuracy, Completeness, and Timeliness

While we strive to maintain complete data, we are not responsible if information made available on this site is inaccurate, incomplete, or out of date.

3.1 Informational Purposes Only

The material on this site is provided for general informational and shopping purposes only. It should not be relied upon or used as the sole or primary basis for making critical business, financial, or operational decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material, dimensions, product compatibility guides, or weights on this site is entirely at your own risk.

3.2 Historical Records

This site may contain historical information, data, or logs. Historical information is naturally not current and is provided for your historical reference only. We reserve the absolute right to modify, adjust, or prune the contents of this website at any time, but we carry no legal obligation to update any old information on our site. You agree that it is your responsibility to monitor changes, revisions, or announcements on our site.

Section 4 – Pricing, Product, and Service Modifications

Prices for all our office products, corporate bundles, and freight services are subject to change without prior notice.

4.1 Right to Modify or Discontinue

We reserve the right at any time to modify, alter, suspend, or discontinue the Service, or any product line, inventory collection, or part thereof, without notice at any time.

4.2 Limitation of Liability for Changes

GRACE OFFICE SUPPLIES LTD. shall not be liable to you, your business entity, or to any third party for any price adjustments, modifications, speed downgrades, temporary suspensions, or complete discontinuance of any products or services offered through the website.

Section 5 – Products and Commercial Sales (If Applicable)

Certain products, office equipment, or specialized office furniture lines may be available exclusively online through the website. These products or services may have limited operational quantities and are subject to return or exchange only according to our standard Return Policy.

5.1 Color and Visual Accuracy

We have made every possible effort to display as accurately as possible the true colors, finishes, and images of our office supplies and furniture items that appear at the store. We cannot guarantee that your computer monitor, smartphone screen, or display device will accurately render the exact color or texture of the physical goods received.

5.2 Quantities and Geographic Limits

We reserve the right, but are not obligated, to limit the sales of our products or Services to any specific person, geographic region, territory, or jurisdiction. We may exercise this right on a case-by-case basis based on shipping constraints or commercial viability. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is completely void where prohibited by law.

We do not warrant that the quality of any products, commercial supplies, technical devices, information, or other material purchased or obtained by you will meet your subjective performance expectations, or that any errors in the digital service will be corrected instantly.

Section 6 – Accuracy of Billing and Corporate Account Information

We reserve the absolute right to refuse, reject, or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per individual person, per corporate entity, per household, or per order.

6.1 Order Restrictions

These order restrictions may include orders placed by or under the same customer account, the same credit card, or orders that use the exact same billing and/or shipping address. In the event that we make a structural change to or cancel an order, we will attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was created. We reserve the right to limit, block, or prohibit orders that, in our sole judgment, appear to be placed by unauthorized dealers, unverified resellers, or commercial competitors.

6.2 Customer Obligations

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your corporate account profile and other information, including your email address, credit card numbers, expiration dates, and billing phone numbers, so that we can successfully complete your financial transactions and contact you as needed regarding your deliveries.

For more detailed information, please review our comprehensive Return Policy, which is incorporated into these Terms by reference.

Section 7 – Optional Third-Party Tools

We may provide you with access to optional third-party tools, browser plugins, payment integrations, or logistical tracking software over which we neither maintain any direct control nor have any input or monitoring capability.

7.1 “As Is” Provision

You explicitly acknowledge and agree that we provide access to such third-party tools “as is” and “as available” without any warranties, representations, declarations, or conditions of any kind and without any form of endorsement. We shall have zero liability whatsoever arising from or relating to your elective use of optional third-party software tools.

7.2 Risks of Extra Tools

Any use by you of optional tools offered through the site is entirely at your own risk, discretion, and evaluation. You must ensure that you are thoroughly familiar with and approve of the terms, privacy settings, and conditions on which those tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services, features, products, or specialized wholesale programs through the website (including the release of new digital calculators or procurement tools). Such new features and services shall also be strictly subject to these Terms of Service.

Section 8 – Third-Party Links and Portals

Certain content, digital assets, product widgets, and office services available via our platform may include materials, media, or data sourced from third parties.

8.1 No Endorsement

Third-party hyperlinks on this site may direct you away from our servers to external third-party websites that are not affiliated with GRACE OFFICE SUPPLIES LTD. We are not responsible for examining, checking, or evaluating the underlying content or accuracy, and we do not warrant and will not have any liability or structural responsibility for any third-party materials or websites, or for any other materials, products, software, or services of third-party entities.

8.2 Transactional Risks

We are not liable for any harm, losses, data leaks, or damages related to the purchase or use of office goods, digital services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party’s operational policies and corporate practices, and make sure you understand them fully before you engage in any electronic transaction. Complaints, legal claims, operational concerns, or questions regarding third-party products must be directed explicitly to the third party.

Section 9 – User Comments, Feedback, and Testimonials

If, at our request, you send certain specific submissions (for example contest entries, reviews, or office makeovers) or without a request from us you send creative ideas, suggestions, product improvement designs, proposals, plans, or other materials, whether online, by email, by postal mail to our Markham address, or otherwise (collectively, “Comments”), you grant us an unrestricted, non-exclusive, royalty-free, perpetual, and irrevocable right to edit, copy, publish, distribute, translate, and use in any medium any comments that you forward to us.

9.1 No Obligations

We are and shall be under no corporate obligation to:

  1. Maintain any comments in confidence.
  2. Pay monetary compensation or royalties for any comments received.
  3. Respond to any individual user comments.

9.2 Content Moderation

We may, but have no structural obligation to, monitor, edit, redact, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property rights or these structural Terms of Service.

9.3 Accuracy of User Input

You guarantee that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their verified accuracy. We take no responsibility and assume no legal liability for any comments posted by you or any third party.

Section 10 – Personal Information and Privacy

Your submission of personal and corporate information through the online store is governed entirely by our comprehensive Privacy Policy. Please review our Privacy Policy to understand our data collection, storage, encryption, and deletion procedures.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, structural inaccuracies, or omissions that may relate directly to product descriptions, bulk pricing, wholesale promotions, offers, product shipping charges, transit times, and warehouse availability.

11.1 Right to Correct

We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update information, or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your formal order and financial payment).

11.2 No Blanket Updates

We undertake no legal obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by applicable Canadian or international consumer protection laws. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been completely modified or updated.

Section 12 – Prohibited Uses of the Website

In addition to other prohibitions as set forth throughout these Terms of Service, you are strictly prohibited from using the site, its digital elements, or its content:

  • (a) For any unlawful, criminal, or unauthorized purpose.
  • (b) To solicit others to perform or participate in any unlawful acts or civil infractions.
  • (c) To violate any international, federal, provincial, or state regulations, rules, laws, or local municipal ordinances.
  • (d) To infringe upon, misuse, or violate our intellectual property rights or the intellectual property rights of others.
  • (e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • (f) To submit false, fraudulent, intentionally deceptive, or misleading commercial information.
  • (g) To upload, seed, or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service, related websites, other web platforms, or the internet at large.
  • (h) To collect, harvest, scrape, or track the personal or corporate information of other users.
  • (i) To spam, phish, pharm, pretext, spider, crawl, scrape, or index the website database without explicit API authorization.
  • (j) For any obscene, inappropriate, or immoral purposes.
  • (k) To interfere with, bypass, or circumvent the built-in security features of the Service, the website, other websites, or the internet.

We reserve the right to permanently terminate your use of the Service or any related website for violating any of these prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be completely uninterrupted, timely, fully secure, or error-free.

13.1 Disclaimer of Outcomes

We do not warrant that the analytical results that may be obtained from the use of the service will be entirely accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

13.2 Risk Acknowledgement

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the website are (except as expressly stated by us in writing) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

13.3 Absolute Exclusion of Damages

In no case shall GRACE OFFICE SUPPLIES LTD., our directors, officers, corporate employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states, provinces, or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless GRACE OFFICE SUPPLIES LTD. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim, demand, losses, or legal liabilities, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

In the event that any provision, clause, or term of these Terms of Service is determined to be unlawful, void, invalid, or completely unenforceable by a court of competent jurisdiction, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable governing law. The unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination of invalidity shall not affect the validity, legality, and enforceability of any other remaining provisions.

Section 16 – Termination

The obligations, liabilities, and debts of the parties incurred prior to the termination date shall survive the termination of this agreement for all legal purposes.

16.1 Duration of Effectiveness

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us directly that you no longer wish to use our Services, or when you permanently cease utilizing our website.

16.2 Discretionary Account Closure

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice. You will remain liable for all amounts, invoices, and charges due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

Section 17 – Entire Agreement

The failure of us to exercise or enforce any right, power, or provision of these Terms of Service shall not constitute a waiver of such right or provision in the future.

17.1 Completeness of Terms

These Terms of Service and any operating policies, rules, or guidelines posted by us on this site or in respect to The Service constitute the entire agreement and baseline understanding between you and GRACE OFFICE SUPPLIES LTD. This agreement governs your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

17.2 No Ambiguity Construction

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting corporate party.

Section 18 – Governing Law and Jurisdiction

These Terms of Service and any separate transactional agreements whereby we provide you office products or Services shall be governed by, interpreted, and construed strictly in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein.

You explicitly agree that any legal dispute, lawsuit, arbitration, or judicial proceeding arising out of or relating to these Terms must be filed exclusively within the provincial or federal courts located in the Province of Ontario, Canada. You hereby consent and submit to the personal and exclusive jurisdiction of such courts for the purposes of litigating any such action.

Section 19 – Changes to Terms of Service

You can review the most current, up-to-date version of the Terms of Service at any time on this page.

We reserve the right, at our sole and exclusive discretion, to update, alter, adapt, change, or replace any part of these Terms of Service by posting updates and structural revisions to our website. It is your ultimate responsibility to check our website periodically for corporate changes. Your continued use of or access to our website or the Service following the posting of any modifications to these Terms of Service constitutes automatic legal acceptance of those changes.

Section 20 – Corporate Contact Information

Questions, clarifications, or formal notices regarding these Terms of Service should be sent to our corporate compliance team using the verification details below:

  • Legal Entity Name: GRACE OFFICE SUPPLIES LTD.
  • Corporate Website: graceofficesupplies.com
  • Official Corporate Email: fernwy@graceofficesupplies.com
  • Registered Address: 25 Joycedale St, Markham ON L3S 3G9, Canada
  • Customer Care Telephone: +(1)647 3478899